Enrolmy Parent User Guide
This guide shows how to use the uKids Enrolmy booking and payment system — from setting up your account to paying invoices.
This guide shows how to use the uKids Enrolmy booking and payment system — from setting up your account to paying invoices.
The first time you use the system you'll need to set up an Enrolmy account. Once that's done, you can book activities with uKids. To start, go to the uKids Enrolmy web page.
On the uKids Enrolmy front page, click on the 'Log In' button.
Click on 'Register by email now'.
Complete your details to create your Enrolmy account.
Go to the uKids Enrolmy front page and sign in.
This takes you to the front page, where you'll see all the activities available for booking at the bottom of the page. For more information, or to book a session, click on the relevant session.
To make a booking, click the 'Book Activity' button.
Scroll down to find more information about the sessions and to complete the booking information. There's a booking selector section where you can add your child's details.
Further down is where sessions can be booked. You can choose recurring/regular sessions or casual ad-hoc sessions — select the sessions you'd like to book.
At the bottom of the page you'll see options for Tax-Free Childcare, other childcare, or employer voucher schemes, if applicable. Make sure the terms and conditions box is ticked, then click 'Next: review booking'.
Next is the payment options screen. Select the payment option you'd like, then click 'Secure your place'.
Enter your child's unique reference number linked to the service you are using and proceed.
You will then be asked to secure your booking by adding a credit/debit card. Please note, nothing will be taken from your card at booking.
You will be taken to the following screen where you will need to enter your card details and then click 'Secure booking'.
Please note, we do not have the capability to take money from your tax-free childcare account. You will need to set up a payment using the tax-free childcare government portal (or via your childcare voucher provider company). You can use the link below to help find the correct provider code for the location/setting you are using.
https://ugroup-childcare-payment-codes.netlify.app/
The email booking confirmation will match that of a standard confirmation, however it will contain the information on paying via Tax-Free Childcare or Childcare Vouchers.
Next is the booking summary page. If the details are correct, click 'Finalise this booking and secure your place'.
Next is the online enrolment form. When a first booking is made it cannot be completed without submitting this form (see section 3).
You can now view or edit both the booking form and the online enrolment form, which is now referred to as the safety form. The final section is payment — please make payment here.
You'll receive a booking confirmation email.
This email includes links to download the club information brochure, as well as links to view your invoice and view/edit your booking.
A booking calendar can also be seen in the email.
The first time you make a booking, you'll need to complete the online enrolment form. You'll also be asked to confirm the details are correct when you make subsequent bookings.
There are eight sections to complete on the form shown below.
The parent/primary guardian should be the person who mainly makes bookings. If more than one person may make bookings, a parent/guardian #2 can be added. The child details are for the child who will attend the sessions. It's important to keep the information up to date, particularly contact and health details.
The final step is to click the 'I'm finished' button to submit the form.
From the My Enrolmy page, you can see three sets of options shown below.
The main options in this section are:
This section lets you view and modify your current bookings.
Click on uKids for options to make a booking or update the Online Enrolment Form.
When a booking is confirmed, you'll receive an email with an invoice. Click on 'Pay Now'. You'll be asked to log in to Enrolmy to view the invoice, and you'll be directed to your cart, where you can pay it.
To pay outstanding invoices from a statement, click on the 'Pay All Outstanding Invoices Now' button.
Q: How do I make bookings for two (or more) children?
A: You only need to register once. When adding a booking, you'll have the option to add another child under your account.
Q: What happens if I forget my Enrolmy login details?
A: Use the 'Forgot Password' link on the login page to reset your details.
Q: My child's other parent and I are separated. Can we both make bookings and payments?
A: Yes. A second parent can be added to the Enrolmy record, but you'll need to share the same account details.
Q: How do I make a payment using Childcare Vouchers?
A: Select 'Childcare Voucher' as your payment method during checkout and provide your voucher provider details. You'll only need to enter this information once.
Q: I'm not confident with online systems. Will there be help available?
A: Absolutely. This guide walks you through each step, and our Office Team is available to support you if you need extra help.